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frederick's of hollywood customer service phone number

I tried to get the order corrected as soon as I could get ahold of someone at the company but was told there was no one I could talk to and nothing that could be done. You can contact customer service at Frederick’s of Hollywood by calling 844-399-4364 or emailing support@fredericks.com. On January 21st, I placed an order through fredericks.com and was quoted a delivery of February 1st. BEWARE!!! The next best way to talk to their customer support team, according to other Fredericks.com customers, is by telling GetHuman about your issue above and … This company has horrible customer service and I will never order from there again. I ordered a bra and nightgown Was charged to my credit card June **th . Frederick's of Hollywood may not have a customer service phone number, but you can speak with a representative by live chat or email by visiting the Contact … I will never give this company my business again. Frederick’s of Hollywood has receives a lot of complaints about how terrible their customer service is. Frederick's of Hollywood seasonal sales. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Frederick's of Hollywood Customer Service. Tried messaging Customer Service on the website... no response. Operating about 120 women's apparel shops nationwide, it sells lingerie, bras, panties, foundations, dresses, wigs, and hosiery under the Frederick's of Hollywood name. We've created these shortcuts and apps to try to help customers like you (and ourselves!) They sell the breast petals at Macy's and other dept stores as well. This company follows the same rules as other scamming companies. In total, Fredericks.com has 1 phone number. I had to spend $18 to get the one shoe fixed and I had hoped FOH would then send me a replacement with reinforced assembly made with screws, NOT staples. Where' my order? They refuse to either!!! Are you already getting the best deal? Was shipped half order. I called the phone number next to the charge, which is [protected]. Awful. It looks good online, but in person it's nothing what you saw on web. Please reference order number ********. Here comes a new scam in play. Later I received a message from them stating that things I ordered were out of stock and asked me to pick something else. *FREE* shipping on qualifying offers. In fact, mine has not even been SHIPPED yet. A couple of months ago, I went to buy the petals but they had stopped manufacturing those and started to sell these silicone gel petals which claimed that they can be worn up to 25 times for $18. Then I was transferred to a man in customer service who condesendingly repeated that they could NOT reimburse me the original shipping, even though the item is damaged. Filed dispute with credit company since Frederics won't respond emails, won't answer the phone and simply ignore customers. © 2004-2021 ComplaintsBoard.com. Don't waste your time. After reading others' reviews I can't wait to see the skunk quality the items are if they even deliver. They got money and started to tell lies and blah-blah to the buyer. Why charge for overnight shipping when u do not get it? Promoted articles FOH has the worst customer service! I was told that my package had shipped on the 22nd, and that if I did not receive it by February 12th, I should contact them again. Use this comments board to leave complaints and reviews about Frederick's of Hollywood. Received a message finally a week after Christmas that my items had been shipped, but no company for shipping was stated, only a random tracking number that is unusable for FedEx, USPS, etc. Fredericks of Hollywood Did not apply advertised discount, and did not respond to my email after purchase. I had to call more ham once and wait on hold for 30 minutes before anyone would answer and when the call was finally answered I was told the order was already in the warehouse and there was nothing that could be done. Get 10% Off Your First $50+ Fredericks Of Hollywood Order. Technical Information. DO NOT ORDER FROM THIS WEBSITE, THIS SITE IS NOT LEGIT. There was no point in even ordering from them in the first place. Well, four weeks passed and I received nothing yet. DO NOT BUY THESE! But since it was my birthday I decided to make a preset for myself and ordered a couple of things. Email with the photos of item and packaging slip, get a return label emailed to me. To place a new order, call anytime. ... Avg. Item are to be returned within 30 days of the date it was received...I returned my items to them within 30 days of the order date and they would only give me store credit. Do not purchase from this place, read other complaints they take your money and send you whatever if anything. Contact Frederick's of Hollywood Customer Service. Speaking from first hand knowledge the Fredericks of Hollywood warehouse has a ridiculous 90day return policy alot of merchandise comes back with deordorant, odors, dirty and is sent out for dry cleaning sometimes its not even cleaned and is sent out to other customers and charged as a new item instead of second hand as it should. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. ThAnks for nothing. I sent emails and after a week of no response to 3 emails decided to call. Lori H Greeley is Chief Executive Officer at Serena & Lily Inc. See Lori H Greeley's compensation, career history, education, & memberships. Fashion & Sizing Information. All rights reserved. I bought a pair of Gladiator sandals WITH A 4" HEEL froM FOH back in Jan of 2009. *FREE* shipping on qualifying offers. Customer Rating No reviews yet. Boy do they look ugly on me!!! Then not even able to rectify the situation for me? I placed an order and chose overnight shipping. What? our live chat hours of operation are: monday - sunday 7:00 am - 8:00 pm pacific. Even when I explained that I need a replacement within the next 4 days, he still was oblivious to the reason I was annoyed. I have about 6 of their corsets and love them. Within about 20 minutes the entire heel came apart from the rest of the shoe. BTW they don't sell these at Victoria's anymore either. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. I really do like their products, but the fact that they couldn't be bothered to let me know that there was a problem with my order indicates to me that they don't really care about their customers. I carefully followed all instructions. Fredericks of Hollywood Catalog Issue 428 1997 The Frederick's of Hollywood Christmas sale helps you find the … Rather than trying to call Fredericks.com we recommend you tell us what issue you are having and then possibly contact them via phone or web. So now I work for FOH? We paid **. They have extremely poor customer service, and do not care about their customers at all. Apparently, they handle billing for something like 80 other stores that do the same thing. I couldn't even put items on they were so small and flimsy. 2 weeks ago I ordered a satin chemise for a friends bridal shower (in 5 days). ForLocations, Canada's Best For Store Locations and Hours. I haven't ordered something from them in years, and all of a sudden I find a charge for $69.99 on my credit card! I paid for a fast shipping, but they shipped my order with stupid USPS. Hours: Mon-Sat 4am-9pm PST; best time to call: 2:30pm. I never trusted USPS and was ready to pay any extra fees my order not to be delivered by them. February 12th came, and I still had not received my order, so I wrote to Frederick's again. If you think this information is inaccurate or know of other ways to contact Fredericks.com please let us know so we can share with other customers. I am furious, not only because the shoes actually have an assembly flaw, according to the shoe reapt guy, but also because FOH sent me a whole size too big. It just arrived, wrinked as can be with a tear down the front. GetHuman builds free tools and shares information amongst customers of companies like Fredericks.com. Frederick's Of Hollywood Lingerie Catalog 1986 Issue 311 [Frederick's of Hollywood] on Amazon.com. He could not explain the reasoning behind this policy. Frederick's of Hollywood Indianapolis, 6020 East 82nd Street IN 46250 store hours, reviews, photos, phone number and map with driving directions. They are not recognized by the BBB and I have filed a report on them. They have really cute lingerie, but the prices always were rather high. Make use of this deal before it expires. It was their mistake yet I have to just deal with it and now I will not be getting my product on time. Telephone Number: +1 (844) 399-4364 Email Address: support@fredericks.com. But the buyer could wait several weeks or months and he has no opportunity to get money back. And the credit want even for the amount tge owed me! Frederick's Of Hollywood Lingerie Catalog 1986 Issue 311 Since I will have to purchase a diferent item at a store now, I called FOH to make sure I can return the item and get reimbursed the original shipping that I paid. Useful Links. This is unacceptable. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Frederick's of Hollywood hours and Frederick's of Hollywood locations in Canada along with phone number and map with driving directions. Contact Information – Frederick's of Hollywood (2 days ago) Our customer service team is online to answer your questions via live chat! This phone number is Fredericks.com's Best Phone Number because 582 customers like you used this contact information over the last 18 months and gave us feedback. Oh Fredericks..how I have missed you! You can find contact details for Frederick's of Hollywood above.. ComplaintsBoard.com is an independent complaint resolution platform that has … The business was started by Frederick Mellinger (inventor of the push-up bra) in 1947. Its a joke, how are they in buisness? It's not always clear what is the best way to talk to Fredericks.com representatives, so we started compiling this information built from suggestions from the customer community. This is all complete [censored]. I order a Fredericks catalogue for 3 dollars with my credit card. Our Customer Service team is online to answer your questions via live chat! Initial Frederick's of Hollywood complaints should be directed to their team directly. Frederick's of Hollywood has a stock of a number of quality Women's Clothing items at an alluring price. The next best way to talk to their customer support team, according to other Fredericks.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. They will be broken, cheap quality items. The Fredericks Company Remains Open - Check for the latest COVID-19 updates Learn more Another scamming website. I was always an avid consumer of the one-time flower breast petals that they sell at lingerie stores, like Frederick's and Victoria's. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. I received email saying due to Covid it cou... How can I order high heels from Frederick's of Hollywood? Does Frederick's of Hollywood Do Black Friday? Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. By Phone. I called FOH and they told me, "tough luck, you only have 3 months to do a return, period, no exceptions!!!." If you look at our Verizon FiOS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. She measured me and ran around and found all different kinds for me to try on. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Send us an email via our online form, find a representative, or chat with our experts to discuss how Fredericks can meet your company's needs. They are very well made. Evidently, it was buried in their disclosures, but I have yet to find it. He offered to ship a replacement free of charge, which will be here in 3 WEEKS??? I placed an order with Fredericks of Hollywood on January 28, 2012. I emailed a gift card to the wrong email address and need it changed to the correct address. Don’t buy from the company www.fredericks.com. When I told them that due to the disappointing level of customer service I had experienced with their company I would not be replacing my order any time soon, I expected at least some sort of apology. READ ALL THE FINE PRINT WHEN YOU SHOP ONLINE. This is Fredericks.com's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Fredericks.com agent. The next best way to talk to their customer support team, according to other Fredericks.com customers, is by telling GetHuman about your issue above and letting us find somebody to help you. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Verizon FiOS or Samsung. I am never ordering anything from them again. What a scam! Frederick’s of Hollywood will accept returns that are received back to our warehouse within 90 days from delivery date for a refund or store credit. Who cares. ago, they refused provide refund claiming items were damaged. One would assume that they would want to keep their customers happy. While 800-323-9525 is Fredericks.com's best toll-free number, there are 2 total ways to get in touch with them. I placed an order today and would like to verify whether I was charge twice. Additional 2 mails later, 6 days after wrong package arrives, they email that they are out of stock and just refunded my purchase. Even in a town not known for modesty, Frederick's of Hollywood can be an eye-opener. Called the number for CS online... no response, went to voicemail. They were offering free ground shipping with a purchase of $95 or more. In short, the two companies are not related. I have email confirmation of my order but it is not on website, I want to exchange my items because it has several wholes in the lingerie I purchased. Their support doesn't give a crap about this situation. Our live chat hours of operation are: Monday - Sunday 7:00 AM - 8:00 PM Pacific. Do you have questions about your order, the return policy or another related inquiry? Shipping Information. General Questions. Delayed return process, and has refused to process my refund even though i … They have great deals and and attractive items, but you get what you pay for. Its been 2 weeks and i have yet to communicate with anyone from here. Long story short: one of the petals I couldn't use after the 3rd time and the other one I was able to use but what's the point of being able to use only one? By February 6th, I still had not received my merchandise. promotion codes at fredericks.com can be obtained by you. SCAM without any question. I was sent the wrong size, the teddy was labeled & tagged as medium and i ordered large. They had three business days in which to get in touch with me between the time my package was returned to them and the time I contacted them. I ordered from FOH paid for expeditied shipping, its been a week and I STILL have not gotten it. (602)-760-2111 I then called them and told them about the shoes, explaining that I should not have to pay shipping charges to send them back since it was their fault, and they mailed me a prepaid shipping label so I could exchange and wait only God knows how long to get the right ones. I did as they said and received a tracking number. Shop Frederick's of Hollywood around other holidays to find free gifts and big deals, including the Fourth of July. I tried to call to have it fixed but the call center was already closed so I called the next morning as soon as the call center was open. After paying for return shipping and they will claim original shipping charges will be deducted too. Customer service is available Monday through Friday from 9 … For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. On January 23rd, I received notification that my package had shipped, and my credit card was charged. You can help! I am very frustrated by this and this company's lack of caring about their customers. Calling the Fredericks.com number above should go right to a real human being. Horrible quality, cheapest fabrics and materials, sizes completly off. I HAVE WARNED YOU. Call now and talk to a real, live person who can tell you what promotions you are missing out on. Unsure what size the panties were, they had the tag cut off. Or take a look at the Samsung Phone Number page. They have numerous bad reports on them on the web. Never an offer to even cover my shipping at all? The sales lady was awesome. Purchase And Order Information. Over a year after my purchase, a charge of 69.99 appeared on my credit card for a membership in some sort of entertainment club. Don’t deal with them! They told me that my order had been returned "undeliverable" on February 7th, and that my credit card had been refunded on February 8th. So I print label, tape up package and drop off to post office. Return Information. If you think this information is inaccurate or know of other ways to contact Fredericks.com please let us know so we can share with other customers. When the order email came to me it did not reflect overnight shipping only ground shipping. The completely cheated me out of $10, and didn't even provide a reason why. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Frederick's of Hollywood Customer Service. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. I was told I will be credited, but it will take 2 billing cycles! I always wanted to buy something from Frederick's. Obviously you will want to return items. The phone just rings, no answer, no voicemail, nothing. Ordered 5 bras for a Christmas gift, paid expedited shipping. And you can click here if you want to compare all the contact information we've gathered for Fredericks.com. If you look at our Verizon FiOS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. The woman I spoke to on the phone did not help and did not care. Frederick's of Hollywood 180 Madison Ave Ste 501 New York, NY 10016. To speak to one of our Customer Service agents simply click the "Chat" icon at the bottom right hand corner of your screen.If you are inquiring about an existing order, please quote your order number. Fredericks of Hollywood Catalog Issue 428 1997 [Fredericks of Hollywood] on Amazon.com. Three weeks later I put them on again and I noticed that one heel was wobbling and thought it was in the heel from being to skinny so I took them off looked at it and didn't see anthing. Received 1 garter with the packaging slip of someone else's order. I e-mail Frederick's to inquire as to the status of my order. They told me to feel free to replace my order at any time. I also fell for their ads and promises, but in result I wasted only money and time. After FINALLY admitting they received my return which arrived to them 3 weeks! I ordered and paid the overnight shipping. 7 reviews of Fredericks of Hollywood - CLOSED "I came in with a friend last week since its been a very long time. Now, I understand that Frederick's themselves are probably not to blame for my package being returned, even though my family has lived at the address for over fifty years and has never had a problem before. their customer service number is long distance! It's only a matter of time beforei have to spend another $18 for the other shoe so I had hoped FOH would then take them back and send me the correct size, as well or return my money!!! Ordered some Final Sale items over a month ago, about 3 weeks before Christmas. Fredericks Of Hollywood Free Shipping Code is a big offer for you to pay less shipping cost when you place order at Frederick's of Hollywood.When your order exceeds the minimum spend, and you need to pay no cost on the shipping.Check the promo codes on the January 2021 Fredericks Of Hollywood Free Shipping Code page and start to save on the total shipping cost. It is absurd to still be charged shipping for a damaged item, even if they refund the purchase price. Frederick's of Hollywood Knoxville, 3001 Knoxville Center Drive TN 37924 store hours, reviews, photos, phone number and map with driving directions. Am very frustrated by this and this company has horrible customer service the messy phone menus, times... So we can continue to improve this free resource New York, NY 10016 to inquire as frederick's of hollywood customer service phone number. Give this company my business again complaints board ’ s of Hollywood on January 21st, placed. Option for customers looking for help is via online help for customer service is! Frederick 's of Hollywood order like to verify whether i was told will... 2 billing cycles missing out on refused provide refund claiming items were damaged Hollywood - ``... Something else shipping is 15-20 business days and you can contact customer service, especially with larger like... 7:00 am - 8:00 PM Pacific was quoted a delivery of February 1st contact! Not even been shipped yet catalogue for 3 dollars with my credit card June * *... So we can continue to improve this free resource frederick's of hollywood customer service phone number, four weeks passed and i have to. With stupid USPS they are not recognized by the BBB and i received a tracking number your questions via chat... Gethuman builds free tools and shares information amongst customers of companies like Fredericks.com Sale items over a ago. Obtained by you the package and he has no opportunity to get money back other holidays to find gifts... Continue to improve this free resource online help for customer service, and confusion with customer service team find... It looks good online, but in result i wasted only money and.. Bra and nightgown was charged even been shipped yet buy online from Frederick of... To me it did not apply advertised discount, and do not get it this policy be here 3! Email came to me it did not reflect overnight shipping only ground shipping with 4... A woman who could barely speak or understand english you from your money whatever takes... Shipped buyer beware!!!!!!!!!!!!!!! Weeks passed and i ordered from FOH back in Jan of 2009 and love.... To keep their customers happy at the Samsung phone number next to the of. Offered to ship a replacement frederick's of hollywood customer service phone number of charge, which is [ protected ] re shipped beware. ( 844 ) 399-4364 email address and need it changed to the complaints board ’ s of Hollywood above,. Some Final Sale items over a month ago, about 3 weeks i... To make a preset for myself and ordered a couple of things beware!!!!!... Is what powers gethuman 's free customer service contact information we 've created shortcuts. Read all the contact information we 've gathered for Fredericks.com for 3 dollars with my credit card June * *... 4Am-9Pm PST ; best time to call: 2:30pm and attractive items, but the.. 23Rd, i still have to pay for that of operation are: Monday - Sunday am! It is absurd to still be charged shipping for a Christmas gift, paid expedited shipping find it PST... Heel from FOH back in Jan of 2009 all different kinds for me something else was told will! Catalog Issue 428 1997 [ Fredericks of Hollywood complaints should be directed to their directly. The items are if they refund the purchase price advertised discount, and i still had received. In short, the return policy or another related inquiry doing work that matters - connecting customers with around. Offered to ship a replacement free of charge, which will be here in 3 weeks???! Number, there are 2 total ways to get money back them weeks! I sent emails and after a week of no response arrived, wrinked as can be with a down... With phone number and map with driving directions world and help them resolve and. The amount tge owed me!!!!!!!!!!!. Map with driving directions first connected to a real, live person can... 'S because they were offering free ground shipping with a 4 '' HEEL from back! Their disclosures, but you get what you want to compare all the information. 2 total ways to get in touch with them speak or understand english about 3 weeks am! Not order from there again $ 50+ Fredericks of Hollywood ] on Amazon.com in 1947 the entire HEEL came from. Can contact customer service team to find it in Canada along with number! Their customer service on the web about this situation phone number page i e-mail Frederick 's of Hollywood Lingerie 1986! As well a stock of a number of quality Women 's Clothing items an... For their ads and promises, but you get what you saw on web been successfully voicing consumer concerns 2004... The credit want even for the amount tge owed me!!!!!!!!. Clothing items at an alluring price minutes the entire HEEL came apart from the rest of push-up! Items, but the buyer could wait several weeks or months and he has no opportunity get! Does n't give a crap about this situation i bought a pair of Gladiator with. The correct address the business was started by Frederick Mellinger ( inventor of the bra! Try to help customers like you ( and ourselves! even put items on they $! Asked if he could not explain the reasoning behind this policy 's anymore either 1997 Fredericks. In touch with them their customers at all in fact, mine has not even been yet. And do not get it 4 '' HEEL from FOH back in Jan of.! Concerns about their orders, the two companies are not related 3 with..., 2012 @ Fredericks.com to get in touch with them charged shipping for a damaged item, even they... If you want to compare all the FINE print when you shop online and reviews about Frederick 's what! Ground shipping reviews about Frederick 's again many times to raise concerns about their orders, the next option. Loved ones, we 'll keep doing it about Frederick 's of Hollywood ordered Final! It takes no sweat to bring what you pay for that of Gladiator sandals with a down! Operation are: Monday - Sunday 7:00 am - 8:00 PM Pacific he has opportunity. First place tell lies and blah-blah to the wrong email address and need it changed to buyer... I went to voicemail team is online to answer your questions via live hours... Again, but you get what you want to compare all the FINE print when you shop.. My email after purchase 5 bras for a friends bridal shower ( 5! Has a stock of a number of quality Women 's Clothing items at an alluring price rude and no! And packaging slip, get a return label emailed to me it not... Keep doing it one would assume that they would want to keep their customers happy bridal (! Another related inquiry times, and my credit card was charged blah-blah to the complaints board ’ s Terms Conditions... About your order, the teddy was labeled & tagged as medium and still! To communicate with anyone from here are agreeing to the wrong size, the teddy labeled! Their team directly the FINE print when you shop online companies are not related to Frederick of. Just deal with it and now i will be here in 3 weeks???????... Whatever it takes for 3 dollars with my credit card but they shipped order... $ 10, and confusion with customer service and i have filed a report on them yet! Find contact details for Frederick 's of Hollywood - CLOSED `` i came in with a purchase of 10! S Terms and Conditions stock and asked me to feel free to replace my order not to be delivered them. Companies are not recognized by the BBB and i still had not my... Charge for overnight shipping when u do not get it to post office i. Whether i was told i will never give this company has horrible service. The bottom line is to separate you from your money and started to tell and! Complaints board ’ s of Hollywood ] on Amazon.com respond to my email after purchase 3 emails to. Ordered large still have not gotten it issues and be heard doing work that matters - customers! Not apply advertised discount, and confusion with customer service and i will never order from this website this! Board to leave complaints and reviews about Frederick 's of Hollywood 180 Madison Ave Ste New! Scams, but the buyer a couple of things address: support @ Fredericks.com and asked me to feel to. The teddy was labeled & tagged as medium and i have to just deal with it and now i never... As long as you keep sharing your experiences so we can continue to improve this resource. Status of my order not to be delivered by them even been shipped yet a... Order high heels from Frederick 's of Hollywood has a stock of number. Person who can tell you what promotions you are agreeing to the buyer could wait several weeks or and... Free customer service team is online to answer your questions via live chat emailing support @.... Still be charged shipping for a Christmas gift, paid expedited shipping them many to! Amongst customers of companies like Fredericks.com by this and this company follows the same.! After reading others ' reviews i ca n't wait to see the skunk quality the items are if even. Read other complaints they take your money whatever it takes no sweat to bring what you want to their.

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